Manage tickets, clients, and your IT team — all in one place.
Deskario gives IT managers and service providers a single platform to handle every support ticket, manage multiple clients, and track team performance — without the complexity or enterprise price tag.
< 10 min
Average setup time
14 days
Free trial, no card needed
100%
Data isolation per client
$0
Setup or onboarding fee
The problem
IT support shouldn't run on email and spreadsheets
Most IT managers are holding everything together with tools that were never built for the job.
Before Deskario
- Tickets lost in email threads
- No visibility for clients on their requests
- Spreadsheets to track who's working on what
- No way to measure team performance
- Managing multiple clients is a mess
After Deskario
- Every ticket tracked from open to resolved
- Clients can follow their tickets in real time
- One dashboard for your whole team
- Reports and analytics built in
- Multi-client management, fully isolated
Who it's for
Built for IT managers at every scale
Whether you're supporting one company or ten, Deskario works the way you do.
In-house IT managers
Running IT support for a single company? Deskario gives your team a proper ticketing system, team management, and reporting — without the enterprise complexity.
IT service providers (MSPs)
Managing IT for multiple clients? Keep every client fully isolated, assign your team across accounts, and get a clear view of workload and performance.
Small teams that need to move fast
No months-long setup. No expensive consultants. Sign up, configure your support email, invite your team, and start resolving tickets the same day.
Features
Everything your IT team needs
One platform to replace the spreadsheets, email chains, and disconnected tools your team is juggling right now.
Smart Ticket Management
Create, assign, and track support tickets from open to resolved. Set priorities and keep your team aligned.
Email-to-Ticket Inbox
Every email to your dedicated address automatically becomes a tracked ticket — no manual entry needed.
IT Team Management
Add IT managers and technicians, assign roles, and keep your team organized with full access control.
Multi-Company Support
Manage multiple companies or clients from one dashboard. Each company stays fully isolated and secure.
Reports & Analytics
Track ticket volumes, response times, and team performance. Make data-driven decisions with clear reports.
Real-Time Notifications
Instant alerts when tickets are created, updated, or resolved. Your team always knows what needs attention.
How it works
Up and running in minutes
No complex setup. No IT consultant required. Just create your account and start working.
Set up your workspace
Create your Deskario account, add your company details, and get your dedicated support email address in minutes.
Invite your IT team
Add IT managers and technicians. Assign roles and permissions so everyone has the right level of access.
Start resolving tickets
Tickets flow in automatically from email. Assign, track, and close them — all from one clean dashboard.
Why Deskario
Not just another helpdesk
Enterprise tools are overpriced and over-engineered. Generic tools weren't built for IT. Deskario is different.
Pricing
Simple, transparent pricing
No per-seat surprises. One flat price per plan — monthly or yearly.
Starter
Perfect for small IT teams getting started.
- Up to 3 IT staff accounts
- Unlimited tickets
- Email-to-ticket inbox
- Basic reporting
- Portal access for users
- Email support
Growth
For growing teams that need more power.
- Up to 10 IT staff accounts
- Everything in Starter
- Multi-company management
- Advanced reports & analytics
- Real-time notifications
- Priority support
Pro
For larger operations and IT service providers.
- Unlimited IT staff accounts
- Everything in Growth
- Unlimited companies / clients
- Custom roles & permissions
- SLA management
- Dedicated account manager
All plans include a 14-day free trial. No credit card required.
FAQ
Common questions
Ready to take control of IT support?
Get your team set up in minutes. No credit card, no contracts, no complexity.
14-day free trial · No credit card required · Cancel anytime